We at the RenaissanceRe group and Glencoe Group of companies want you to understand how and why we collect, use and disclose the personal information about you on our web sites. If you are a customer of a Glencoe Group company, you may have received, or may receive in the future, a Privacy Statement that describes Glencoe's Group's practices and procedures regarding compliance with privacy laws and/or regulations such as the federal Gramm-Leach-Bliley Act (GLBA). This Web Site Privacy Statement supplements any such Privacy Statement by providing you with information concerning Glencoe's Group's practices and procedures as they relate specifically to information we collect at this web site.
Personal Information We Collect And Use At This Web Site
We define "personal information" as information that is unique to you and might include your phone number, name, age, address or Social Security number. If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page.
We use data and information to enhance our ability to provide the coverages and services we offer. If you do provide us with personal information, we will not sell, license, transmit or disclose this information outside of our groups of companies unless (1) you expressly authorize us to do so, (2) it is necessary to allow our affiliates, attorneys, adjusters, contractors, vendors or agents to provide services for us, (3) in order to provide our products or services to you, (4) it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, or (5) otherwise as we are required or permitted by law.
We appreciate your questions and comments about our web site and services and welcome your email messages to mailboxes listed on our web sites. We may share your messages with others within our organization, such as our personnel who are most capable of addressing the issues contained in your message. We may retain copies of your message, and may archive your message for a certain period of time or discard it.
Confidentiality And Security
We seek to restrict access to personal information collected about you at our websites to our employees, our affiliates' employees, or others who need to know that information to provide services to you or in the course of conducting our normal business operations. We maintain appropriate physical, electronic, and procedural safeguards that we believe are appropriate to protect personal information. Despite such safeguards, we believe that any such systems are prone to human and operational error. In particular (but without limitation) the Internet is an open system and we cannot and do not guarantee that personal information entered by you will not be misappropriated, intercepted, modified, deleted, destroyed or used by others. You agree not to hold any RenaissanceRe or Glencoe Group company liable for any loss or damage of any sort incurred as a result of any such misappropriation, interception, modification, deletion, destruction, or use of information provided through this Web Site.
We welcome suggestions to improve our systems or processes regarding confidentiality and security. Please contact us at email@example.com.
The Right To Verify The Accuracy Of Information We Collect
Keeping information accurate and up to date is important to us. An individual may see and correct their personal information that we collect except for information relating to a claim or a criminal or civil proceeding. Contact us at the address provided below if you wish to verify your personal information.
Use Of "Cookies" Or Other Data Collection Tools
A cookie is a piece of information which a web server may place on your computer when you visit a web site. Cookies are commonly used by web sites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single web site session, or visit. Others may have an expiration date, or may remain on your computer until you delete them.
Our cookies will track only your activity relating to your online activity on this web site, and will not track your other Internet activity. Our cookies do not gather personally identifiable information.
You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of our online Products and Services or Web Site features.
We may occasionally use other companies to set cookies on our web sites and gather cookie information for us. In some cases we may also use another company to operate web servers for our web site. We use the cookie information gathered by these companies in the same manner as stated above.
In addition to the information we collect from cookies, we also obtain information which you provide to us online - for example, when you use our tools and calculators or when you submit an application or otherwise communicate with us. In some cases, we retain both the cookie information and/or the information you provide to us online - for example, to complete a transaction you requested or to keep historical records of your past transactions. In other cases - for example, when you use our tools and calculators - we only retain the cookie and/or online information you give us if you request us to do so for your use in subsequent sessions.
Changes To Our Web Site Privacy Statement
We may change this Statement at any time and from time to time. The most recent version of the Statement is reflected by the version date located at the bottom of this Statement. This Statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.
If you have any questions about this Statement or would like to learn more about how we protect privacy, please contact us at firstname.lastname@example.org.
Last updated: June 1, 2010